Klinik Healthcare Solutions, a digital health company and provider of clinically proven solutions for condition and urgency recognition, customer segmentation and patient flow management, is to receive €2.25 million in a Series A financing round. Pathena Fund leads the round with participation from existing investors.

The investment will enable the Helsinki-based company to further expand internationally, while continuing to develop its product scope. “Series A financing is the logical step after an excellent year for Klinik. We demonstrated rapid growth across public and private healthcare sectors, consolidated our position in the Finnish market and made inroads in the Nordic countries and the UK. Pathena’s digital and healthcare networks will enable us to expand our presence further in Europe and Latin America”, says Hannu Nissinen, founder and CEO of Klinik.

According to Pathena’s CEO and managing partner, António Murta, Pathena is constantly looking for companies that positively contribute to the quality of healthcare. “Patients deserve more and better access to healthcare, while professionals also expect to seize the value of digital health. Klinik has attained a very strong and promising market position, and we are convinced that it will deliver significant added value in the coming years. This makes Klinik a compelling investment in many ways”, Murta says.

One of the earliest investors in Klinik, Kustaa Piha, CEO of Athensmed and chairman of the board at Klinik, believes that this further investment can make an important contribution to business growth. “We have definitely found a product–market fit. We have chosen Pathena from several alternatives, because we found that the Pathena team has significant experience as growth entrepreneurs and deep knowledge in internationalizing growth businesses. Earlier investors are also happy to participate in Series A”, Piha explains.

About Pathena Fund
Founded in 2009 by a group of entrepreneurs with solid experience in digital and medical industries and with a track record of a series of successful international exits, Pathena Fund is a European fund focused on companies in the late early stage and growth, operating in the information technology and medtech sectors.
Further information:
Tel.: +351 225 430 707
info@pathena.com

Our partners in primary care

YHEC Economic Benefit Case Study

York Health Economics Consortium evaluated Klinik's patient triage technology at Priory Medical Group's PCN, backed by Yorkshire and Humber AHSN. They found Klinik enabled a year's delivery of 18 months' appointments and saved over £300k in capacity.

Carn to Coast Health Centres Case Study

Faced with recruitment challenges and increasing workload, Carn to Coast Health Centres implemented Klinik online triage to help provide a more efficient service. Now the Cornish four-site practice can safely prioritise the needs of the 31,000 patients.

Priory Medical Group Case Study

Priory Medical Group shares how working with Klinik has enabled the PCN to improve the patient journey, boost staff satisfaction and adapt its workforce to known local needs. The system has helped measure the actual demand faced across the PCN’s nine sites.

Portland Medical Centre Study

Klinik is saving London’s Portland Medical Centre 3 to 4 GP sessions per week despite a growing patient list and huge demand for care. The innovative online triage and patient flow management technology is ‘the best thing since sliced bread’, says Flemming Jensen, Business Manager of Portland Medical Centre.

Haxby Group Case Study: Changing the face of general practice

Haxby Group reveals how Klinik is helping to change how general practice is meeting the needs of patients and professionals.

Roxbourne Medical Centre Case Study

One practice that is excelling at managing this demand is Roxbourne Medical Centre. With smart processes, great teamwork and Klinik technology, the London practice has been able to manage the demands it faces without having to increase headcount. Now staff would never go back to the old ways of working.

"Even our most ardent doubters have seen that demand can be successfully managed with online triage."
Martin Eades, Managing Partner
Priory Medical Group
"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."
Martin Eades, Managing Partner
Priory Medical Group
"We are seeing 8,000 more patients compared to the same time last year thanks to Klinik, and doing so with the same level of resources."
Martin Eades, Managing Partner
Priory Medical Group
“The system enables our clinicians to review the information provided by patients, and provides a suggested priority level. This allows us to ensure we have the patient see the right person at the right time.”
Dr. Azhar Ali, Managing Partner
Forth Medical Group
"Together with Klinik, we have invested the energy to make it the way we want it to be, and now we are seeing the results.”
Dr Sarmad Zaidi
Roxbourne Medical Centre
“Now Klinik is in place, we don’t ever want to go back. Our reception staff feel less pressured to act according to patient expectations, and the whole team feels that they are better placed to deal with all incoming queries. We can breathe now.”
Trupti Chauhan, Operations Manager
Roxbourne Medical Centre
"Now we know what the demand is, we can see what changes need to be made, and we can manage expectation and optimise the journey for every patient. We can assign the right level of resources to deal with the enquiry, and use the most expensive resource where it’s most effective."
Trupti Chauhan, Operations Manager
Roxbourne Medical Centre
“Feedback from other practices using the system was very positive, especially how responsive the company was to people’s needs.”
Dr Michael Curran, GP partner
Church Street Medical Centre
“For any other practice I would say this would make a valuable addition to the practice. In the current environment, it is becoming essential to have an efficient triage service that can assess risk and identify urgency, so that care can be given according to need, rather than demand. I would strongly recommend this to any GP practice.”
Dr Michael Curran, GP partner
Church Street Medical Centre
"With the Klinik online consultation service, we can now get the correct patient to the correct point of care in the most efficient way."
Dr Thomas Patel-Campbell
Haxby Group