The NHS in the UK is seeking a system for digital triage

In mid-May, Klinik participated in UK eHealth Week in London. The event brought together healthcare professionals, decision-makers, and providers of information technology solutions. According to the CEO of Klinik Healthcare Solutions, Hannu Nissinen, there is currently a heated debate going on in the UK on how the congested healthcare system could be made more effective and patient queues shortened.

Problem is that no one screens patients to determine where they should be directed.

“The UK’s public healthcare system, the NHS (National Health Service), will launch a nationwide pilot, seeking a supplier to provide a system for digital triage”, says Nissinen.

At the moment, there are two bottlenecks in the UK’s public healthcare system: emergency departments and local health centres, which are operated by individual general practitioners. “The problem is that no one screens patients to determine where they should be directed. In some cases, a visit to the pharmacy would be enough.”

“Our service stands out from the others in that our medical algorithm can be used to manage the patient flow.”

The increased number of immigrants is said to be one reason why the healthcare system, previously the UK’s pride and joy, has become even more congested. Nissinen believes that Klinik stands a good chance of competing to become the service provider that the NHS is seeking. The use of human labour to assess preliminary patient data is expensive, so there is an obvious need for a system that uses artificial intelligence. “A variety of other applications that assess preliminary data exist, but our service stands out from the others in that our medical algorithm can be used to manage the patient flow.”

Every year, UK eHealth Week brings together more than 3,000 healthcare professionals and 80 suppliers of IT solutions. The event is organised in cooperation with the NHS.
Twitter: #ehw2018

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