Why a ‘Total Triage’ model fails to maximise your transformation ambitions – but ‘Whole System Triage’ can
Essential reading for GPs: In this quick one-minute read, Jake Arnold-Forster, co-founder of Carredale Futures and special advisor to Klinik Healthcare Solutions, recommends GPs look beyond the pandemic when considering online triage solutions. In response to the Covid-19 pandemic, NHS England is encouraging general practice to move to a ‘total triage’ solution, whereby every patient is triaged via a phone call or online form before making an appointment…
