Trusted Partner
Klinik online triage system is live in 100 NHS GP practices in the UK and in 400+ healthcare centres in Finland, Ireland and Portugal. Have a look at our case studies and see how we have transformed GPs’ way of working.
“In the current environment, it is becoming essential to have an efficient triage service that can assess risk and identify urgency, so that care can be given according to need, rather than demand. I would strongly recommend this to any GP practice.”
Dr Michael Curran
GP Partner, Church Street Medical Centre
“This new service will make life easier for patients as they will only have to tell us what their problem is once and be treated or advised in the most appropriate way.”
Dr Matthew Bramley
GP Partner, The Mount View Practice
“In many instances, patients felt we were a barrier to their GP. Now, we can explain this new solution will put their care needs first, rather than simply working on a first come first served basis.”
Kelly Butterfield
Reception Manager, Haxby Group
Harrow Health – A digital triage case study
Harrow Health GP Federation is using Klinik's innovative digital triage technology to ease the pressure on the NHS primary care. Chair Kanesh Rajani describes how using Klinik is changing the face of general practice.
Roxbourne Medical Centre Case Study
Online triage systems have brought clinicians face to face with the volume of unmet demand in general practice, and some have found it difficult to manage. One practice that is excelling at managing this demand is Roxbourne Medical Centre. With smart processes, great teamwork and Klinik's technology, the London practice has been able to manage the demand it faces without having to increase headcount. Now staff would never go back to the old ways of working.
Church Street Medical Centre Case Study
Ireland’s Church Street Medical Centre had to react when the Covid-19 pandemic hit, and feedback from customers of Klinik’s innovative online triage solution convinced it to make the leap. As a result, both patient and staff satisfaction has improved, a consistent triage process has enhanced the delivery of care, and the primary care provider is now ready to face ever-growing demand with a solution that can help spread practice workload.
Haxby Group Case Study: Tasking technology with increasing efficiency
Haxby Group, a leading provider of community-based healthcare managing 11 GP surgeries across York and Hull is the first in the UK to take full advantage of the Klinik Access solution. Haxby Group’s main objective was to increase efficiency through a digital–first approach across all its communications. A secondary objective was to be more targeted in its care offering by gaining a deeper insight into their patient demographic and strategizing their workforce accordingly.
Aalto university study: Costs savings through use of Klinik Patient Flow Management System
Researchers at Aalto University’s HEMA Institute in Helsinki, Finland, studied how much an AI-based Patient Flow Management System, Klinik Access, generated savings on average patient treatment costs. The research was conducted over a five-month trial period at a large primary healthcare centre in Finland. The results were clear and significant demonstration of the potential impact of artificial intelligence-based solutions in healthcare processes.
