Creating a sustainable partnership with your practice

Trusted Partner

Klinik online triage system is live in 80 NHS GP practices in the UK and in 400+ healthcare centres in Finland, Ireland and Portugal. Have a look at our case studies and see how we have transformed GPs’ way of working.

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“In the current environment, it is becoming essential to have an efficient triage service that can assess risk and identify urgency, so that care can be given according to need, rather than demand. I would strongly recommend this to any GP practice.”

Dr Michael Curran

GP Partner, Church Street Medical Centre

“This new service will make life easier for patients as they will only have to tell us what their problem is once and be treated or advised in the most appropriate way.”

Dr Matthew Bramley

GP Partner, The Mount View Practice

“In many instances, patients felt we were a barrier to their GP. Now, we can explain this new solution will put their care needs first, rather than simply working on a first come first served basis.”

Kelly Butterfield

Reception Manager, Haxby Group

Church Street Medical Centre Case Study

Ireland’s Church Street Medical Centre had to react when the Covid-19 pandemic hit, and feedback from customers of Klinik’s innovative online triage solution convinced it to make the leap. As a result, both patient and staff satisfaction has improved, a consistent triage process has enhanced the delivery of care, and the primary care provider is now ready to face ever-growing demand with a solution that can help spread practice workload.
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Haxby Group Case Study: Tasking technology with increasing efficiency

Haxby Group, a leading provider of community-based healthcare managing 11 GP surgeries across York and Hull is the first in the UK to take full advantage of the Klinik Access solution. Haxby Group’s main objective was to increase efficiency through a digital–first approach across all its communications. A secondary objective was to be more targeted in its care offering by gaining a deeper insight into their patient demographic and strategizing their workforce accordingly.

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Aalto university study: Costs savings through use of Klinik Patient Flow Management System

Researchers at Aalto University’s HEMA Institute in Helsinki, Finland, studied how much an AI-based Patient Flow Management System, Klinik Access, generated savings on average patient treatment costs. The research was conducted over a five-month trial period at a large primary healthcare centre in Finland. The results were clear and significant demonstration of the potential impact of artificial intelligence-based solutions in healthcare processes.

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“Feedback from other practices using the system was very positive, especially how responsive the company was to people’s needs.”
Dr Michael Curran, GP partner
Church Street Medical Centre
“For any other practice I would say this would make a valuable addition to the practice. In the current environment, it is becoming essential to have an efficient triage service that can assess risk and identify urgency, so that care can be given according to need, rather than demand. I would strongly recommend this to any GP practice.”
Dr Michael Curran, GP partner
Church Street Medical Centre
"With the Klinik online consultation service, we can now get the correct patient to the correct point of care in the most efficient way."
Dr Thomas Patel-Campbell
Haxby Group
“This new service will make life easier for patients as they will only have to tell us what their problem is once and be treated or advised in the most appropriate way.”
Dr Matthew Bramley, GP Partner
The Mount View Practice
"With the Klinik online consultation service, we can now get the correct patient to the correct point of care in the most efficient way."
Dr Thomas Patel-Campbell, GP Partner
Haxby Group
“In many instances, patients felt we were a barrier to their GP. Now, we can explain this new solution will put their care needs first, rather than simply working on a first come first served basis.”
Kelly Butterfield, Reception Manager
Haxby Group