The right care at the right time
Klinik is an online total triage and patient flow management software that directs patients to the right point of care in a timely, cost-effective way. Klinik is not only able to help GP practices provide improved access to healthcare, but can also help to redefine and reform how the patient flow is managed.
We simplify access to healthcare for patients and enable healthcare professionals to allocate resources more efficiently, making it possible to provide a better service with less resources.
Read more about our solutions and product features >
User friendly and intuitive patient access
Improved patient experience - 90% of patients rate the service good or excellent. Intuitive, medically validated AI ensures the patients are safely directed to the right point of care at the right time. A market leading user uptake ensures your practices get the full benefit of an online consultation solution.
Superior patient history taking supports efficient decision making
Our medical AI engine seamlessly integrates into existing healthcare processes. It can identify a primary health issue, recognise its urgency and direct the patient to the right point of care in a timely, cost-effective way. It also provides important background information for healthcare professionals and enables proactive interaction with the patient immediately.
Efficient resource allocation
Klinik saves time and enables GP practices to reallocate resources that might be redeployed to support increased appointment duration for highest need patients or complex cases. Our best in class online, total triage software streamlines access to healthcare and enables GP Practices to provide better healthcare for less.
Klinik Connect call centre triage solution
Our telephone triage module helps to turn your care navigators in skilled triage resources, enabling you to take 100% of the incoming enquiries through the medical algorithm, supporting consistent data collection and providing a lot more information for the duty team than they would have prior this solution.
Klinik Access Delivers
Klinik Medical AI engine automatically recognises over 1000 symptoms and conditions including mental health and complex paediatric conditions.
Klinik reduces the burden on frontline staff, giving them the opportunity to review patient cases in an environment of calm and low stress. This significantly improves job satisfaction and reduces staff turnover.
Our dedicated customer success team and tech support ensure the implementation and clinical engagement will succeed. We organize workshops, training sessions and regular follow-ups.
We actively support practices and patients to make the shift to online services. This frees up the phone lines for those who aren’t digitally capable.
Our platforms manage all incoming demand through our whole system triage solution. This total triage platform can handle clinical and non-clinical enquiries coming through online, through telephone triage and walk-ins.
We have a comprehensive marketing package to help patient engagement and rapidly drive up online service user numbers. Patient feedback is automatically gathered and organised into a comprehensive format.
Our medically supervised AI provides consistency of symptom reporting & patient routing. Being a cloud-based CE marked medical device, we constantly monitor the performance and stability.
Klinik rapidly and safely directs patient cases to the right point of care.
Patients can contact their GP online whenever and wherever they want. Automatic 24/7 urgency prioritisation ensures that those who need care first are dealt with first.
Through live and historical dashboards, we present all inbound data; from frequent users to epidemiological information. This enables better resource planning and population health management.
