Rapid, accurate patient triage for primary care
Klinik’s AI-supported triage solutions help to streamline patient flow, ensuring patients are directed to the right care, first time, while freeing up capacity within your practice – for patient and staff benefit.
Why Klinik?
AI-assisted clinical decision support for fast, accurate triage
Klinik’s CE-marked medically-validated algorithm assesses patient enquiries by type and urgency, providing a recommendation to triage teams, supporting immediate assessment and fast, accurate direction to the right point of care.
Make best use of every available resource/ team member
Our bespoke clinical pathways map to your requirements and resources, enabling triage recommendations that make full use of your non-GP staff roles – including nurses, pharmacist and physio teams.
High quality, structured patient-history taking
Klinik Access, our online platform, and Klinik Connect, our telephone module for call-handlers, ensures the quality of information provided to triage teams is equivalent to to having the patient in front of them, regardless of whether the enquiry came in online, via-phone or in-person.
Reduce costs and free up capacity within your practice
Efficient triage and patient flow reduces avoidable GP appointments, increasing capacity, creating cost savings and improving patient access.
An internationally recognised, proven model for patient triage
Originally founded in Finland, Klinik’s scalable approach to patient triage is now used by primary care teams across Europe.
Klinik supports positive change in primary care
Klinik’s technology has clinically-proven algorithms that seamlessly integrate into existing healthcare processes. It can identify the primary health issue, recognise its urgency and direct the patient to the right point of care in a timely, cost-effective way. Our leading patient flow management software also provides important background information for healthcare professionals, allowing them to start any medical treatment as quickly as possible.
Klinik’s medically-supervised CE-marked AI software recognises over 1000 symptoms and conditions including mental health and complex pediatric conditions,
Klinik’s user-friendly online triage makes online access easy for patients, reducing call volume and saving 3-5 sessions per GP, per week.
By introducing efficiencies and making better use of practice resources, Klinik has created capacity-releasing savings of up to £350k per PCN.
Klinik ensures equitable access to primary care by ensuring all enquiries are triaged equally, regardless of channel.
Klinik’s exhaustive onboarding process maps builds the platform around your practice and includes advice on guidance on promoting the platform to your patients.
Klinik offers users a complete picture of patient enquiries to your practice, providing actionable data to support resource planning and population health management.
Our partners in primary care
York Health Economics Consortium evaluated Klinik's patient triage technology at Priory Medical Group's PCN, backed by Yorkshire and Humber AHSN. They found Klinik enabled a year's delivery of 18 months' appointments and saved over £300k in capacity.
Faced with recruitment challenges and increasing workload, Carn to Coast Health Centres implemented Klinik online triage to help provide a more efficient service. Now the Cornish four-site practice can safely prioritise the needs of the 31,000 patients.
Priory Medical Group shares how working with Klinik has enabled the PCN to improve the patient journey, boost staff satisfaction and adapt its workforce to known local needs. The system has helped measure the actual demand faced across the PCN’s nine sites.
Klinik is saving London’s Portland Medical Centre 3 to 4 GP sessions per week despite a growing patient list and huge demand for care. The innovative online triage and patient flow management technology is ‘the best thing since sliced bread’, says Flemming Jensen, Business Manager of Portland Medical Centre.
Haxby Group reveals how Klinik is helping to change how general practice is meeting the needs of patients and professionals.
