We are built and driven by clinicians who also have whole system perspective

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Meet The Team

A full spectrum team of seasoned medical experts with top notch technical capability.

We are a healthcare technology company delivering clinically designed, intelligent healthcare software with a strong focus on patient care. Our core team consists of doctors, healthcare professionals and engineers with leading expertise on how patient pathways should be arranged in order to deliver high quality care and cost-effective processes.

We understand the challenge facing primary care

Today’s patients are experiencing major barriers in accessing healthcare in a timely way. For healthcare professionals, the current processes cause delays and waste resources, potentially impacting on patient care. We are not only able to help the NHS and GPs to provide improved access to healthcare and more effective processes to clinical staff but also to redefine and reform how the patient flow is managed.

Klinik Healthcare Solutions is founded 2013 and we have operations in UK, Finland and Portugal.

UK Team

Ben Wood
Director of Operations, UK

Over 10 years of experience in healthcare across market research, sales & marketing strategy planning and delivery.

Shelley Johnson
Customer Success Manager

Over 20 years of experience in senior account management and consultancy roles and working with UK clients in new business implementation.

Kristiaan Van Driem
Business Development

Over 10 years of experience in product strategy and development as well as sales & marketing management in health nutrition.

Hannah Snelson
Customer Success Coordinator

Hannah is skilled at creating and delivering training programmes and is passionate about contributing to the digital evolution within healthcare.

Medical Development

Dr Rony Lindell
Director of Medical Development

Expert of AI & machine learning. General practice doctor in city of Porvoo, Finland.

Dr Petteri Hirvonen
CEO

Co-founder of Klinik and 15 years of experience as a business executive in healthcare.

HQ Management

Laura Aaltonen-Määttä
ICT Product Specialist

Project management in rolling out +300 customer sites. 5 years of experience in practical patient work in hospitals and healthcare centres as a physiotherapist.

Jukka Happonen
Director of Product Development

Over 10 years of experience as a software developer, team lead and integration architect.

Dr Petteri Hirvonen
CEO

Co-founder of Klinik and 15 years of experience as a business executive in healthcare.

Medical Review Panel

Dr Juhani Määttä
Medical Specialist

Spec. in: Physical and rehabilitation medicine @ Oulu University Hospital

Dr Ville Salmensuu
Medical Specialist

Specialist doctor in Emergency Medicine @St. Georges Hospital, London, UK.

Dr Nick Hayward
MBBS, PhD

Spec. in Anaesthesia and Perioperative Medicine, University Hospitals Southampton, UK. Expert in UK healthcare infrastructure and clinical technology development.

Dr Rony Lindell
Director of Medical Development

Expert of AI & machine learning. General practice doctor in city of Porvoo, Finland.

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Partnership Case Studies

Church Street Medical Centre Case Study

Ireland’s Church Street Medical Centre had to react when the Covid-19 pandemic hit, and feedback from customers of Klinik’s innovative online triage solution convinced it to make the leap.

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Haxby Group Case Study: Tasking technology with increasing efficiency

Haxby Group, a leading provider of community-based healthcare managing 11 GP surgeries across York and Hull is the first in the UK to take full advantage of the Klinik Access solution.

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"Together with Klinik, we have invested the energy to make it the way we want it to be, and now we are seeing the results.”
Dr Sarmad Zaidi
Roxbourne Medical Centre
“Now Klinik is in place, we don’t ever want to go back. Our reception staff feel less pressured to act according to patient expectations, and the whole team feels that they are better placed to deal with all incoming queries. We can breathe now.”
Trupti Chauhan, Operations Manager
Roxbourne Medical Centre
"Now we know what the demand is, we can see what changes need to be made, and we can manage expectation and optimise the journey for every patient. We can assign the right level of resources to deal with the enquiry, and use the most expensive resource where it’s most effective."
Trupti Chauhan, Operations Manager
Roxbourne Medical Centre
“Feedback from other practices using the system was very positive, especially how responsive the company was to people’s needs.”
Dr Michael Curran, GP partner
Church Street Medical Centre
“For any other practice I would say this would make a valuable addition to the practice. In the current environment, it is becoming essential to have an efficient triage service that can assess risk and identify urgency, so that care can be given according to need, rather than demand. I would strongly recommend this to any GP practice.”
Dr Michael Curran, GP partner
Church Street Medical Centre
"With the Klinik online consultation service, we can now get the correct patient to the correct point of care in the most efficient way."
Dr Thomas Patel-Campbell
Haxby Group
“This new service will make life easier for patients as they will only have to tell us what their problem is once and be treated or advised in the most appropriate way.”
Dr Matthew Bramley, GP Partner
The Mount View Practice
"With the Klinik online consultation service, we can now get the correct patient to the correct point of care in the most efficient way."
Dr Thomas Patel-Campbell, GP Partner
Haxby Group
“In many instances, patients felt we were a barrier to their GP. Now, we can explain this new solution will put their care needs first, rather than simply working on a first come first served basis.”
Kelly Butterfield, Reception Manager
Haxby Group