We are built and driven by clinicians who also have whole system perspective

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Meet The Team

A full spectrum team of seasoned medical experts with top notch technical capability.

We are a healthcare technology company delivering clinically designed, intelligent healthcare software with a strong focus on patient care. Our core team consists of doctors, healthcare professionals and engineers with leading expertise on how patient pathways should be arranged in order to deliver high quality care and cost-effective processes.

 

We understand the challenge facing primary care

Today’s patients are experiencing major barriers in accessing healthcare in a timely way. For healthcare professionals, the current processes cause delays and waste resources, potentially impacting on patient care. We are not only able to help healthcare centres to provide improved access to care and more effective processes to clinical staff but also to redefine and reform how the patient flow is managed.

Klinik Healthcare Solutions is founded 2013 and we have operations in UK, Finland, Portugal and Netherlands.

UK Team

Ben Wood
Director of Operations, UK

Over 10 years of experience in healthcare across market research, sales & marketing strategy planning and delivery.

Shelley Johnson
Customer Success Manager

Over 20 years of experience in senior account management and consultancy roles and working with UK clients in new business implementation.

Kristiaan Van Driem
Business Development

Over 10 years of experience in product strategy and development as well as sales & marketing management in health nutrition.

Hannah Snelson
Customer Success Coordinator

Hannah is skilled at creating and delivering training programmes and is passionate about contributing to the digital evolution within healthcare.

Medical Development

Dr Rony Lindell
Director of Medical Development

Expert of AI & machine learning. General practice doctor in city of Porvoo, Finland.

Dr Petteri Hirvonen
CEO

Co-founder of Klinik and 15 years of experience as a business executive in healthcare.

Dr Nick Hayward
MBBS, PhD

Spec. in Anaesthesia and Perioperative Medicine, University Hospitals Southampton, UK. Expert in UK healthcare infrastructure and clinical technology development.

Dr Juhani Määttä
Medical Specialist

Spec. in: Physical and rehabilitation medicine @ Oulu University Hospital

HQ Management

Dr Petteri Hirvonen
CEO

Co-founder of Klinik and 15 years of experience as a business executive in healthcare.

Laura Aaltonen-Määttä
Product Owner

Project management in rolling out +300 customer sites. 5 years of experience in practical patient work in hospitals and healthcare centres as a physiotherapist.

Jukka Happonen
Director of Product Development

Over 10 years of experience as a software developer, team lead and integration architect.

Katariina Palosaari
Director of Marketing and Communications

Over 6 years of experience in Marketing. Helped +300 healthcare centres with the patient engagement strategy.

Seidi Erätuli
Director of Customer Success, Finland
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Partnership Case Studies

Haxby Group Case Study: Changing the face of general practice

Haxby Group reveals how Klinik is helping to change how general practice is meeting the needs of patients and professionals.

”We have much more accurate information on the time and volume of demand. We know how much resource we need at particular times of day, and we can see what type of care people need.”

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Roxbourne Medical Centre Case Study

One practice that is excelling at managing this demand is Roxbourne Medical Centre. With smart processes, great teamwork and Klinik technology, the London practice has been able to manage the demands it faces without having to increase headcount. Now staff would never go back to the old ways of working.

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"Even our most ardent doubters have seen that demand can be successfully managed with online triage."
Martin Eades, Managing Partner
Priory Medical Group
"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."
Martin Eades, Managing Partner
Priory Medical Group
"We are seeing 8,000 more patients compared to the same time last year thanks to Klinik, and doing so with the same level of resources."
Martin Eades, Managing Partner
Priory Medical Group
“The system enables our clinicians to review the information provided by patients, and provides a suggested priority level. This allows us to ensure we have the patient see the right person at the right time.”
Dr. Azhar Ali, Managing Partner
Forth Medical Group
"Together with Klinik, we have invested the energy to make it the way we want it to be, and now we are seeing the results.”
Dr Sarmad Zaidi
Roxbourne Medical Centre
“Now Klinik is in place, we don’t ever want to go back. Our reception staff feel less pressured to act according to patient expectations, and the whole team feels that they are better placed to deal with all incoming queries. We can breathe now.”
Trupti Chauhan, Operations Manager
Roxbourne Medical Centre
"Now we know what the demand is, we can see what changes need to be made, and we can manage expectation and optimise the journey for every patient. We can assign the right level of resources to deal with the enquiry, and use the most expensive resource where it’s most effective."
Trupti Chauhan, Operations Manager
Roxbourne Medical Centre
“Feedback from other practices using the system was very positive, especially how responsive the company was to people’s needs.”
Dr Michael Curran, GP partner
Church Street Medical Centre
“For any other practice I would say this would make a valuable addition to the practice. In the current environment, it is becoming essential to have an efficient triage service that can assess risk and identify urgency, so that care can be given according to need, rather than demand. I would strongly recommend this to any GP practice.”
Dr Michael Curran, GP partner
Church Street Medical Centre
"With the Klinik online consultation service, we can now get the correct patient to the correct point of care in the most efficient way."
Dr Thomas Patel-Campbell
Haxby Group