Help patients access the right care, first time
Klinik helps primary care teams to triage patient enquiries more efficiently, make more accurate clinical decisions, and respond to patients faster, rapidly directing them to the right care or providing a resolution.
Find out more abouthow Klinik Access can enable sustainable patient access >
A user-friendly ‘digital front-door’ to your practice
Patients love Klinik. Our easy-to-use online platform makes it simple to make enquiries to their practice, with AI structured patient history- taking capturing essential details of each query and ensuring patients are directed to the right care.
Patient history taking that supports better, faster triage decisions.
With essential details captured, our clinically-validated AI engine assesses enquiries by type and urgency, identifying primary health issues and making a triage recommendation, which is then reviewed by a clinician.
Create capacity by improving the use of practice resource
A bespoke set up for every practice ensures triage recommendations reflect the resource available to your practice, so that patients are directed to the most appropriate team member, saving the practice time and costs. Resources can be redeployed to create additional capacity for complex or urgent cases.
Online, phone or in-person – Triage every patient enquiry equitably
With our telephone triage module, practices can ensure all enquiries are triaged equitably, regardless of how the patient made their enquiry. Klinik Connect helps call-handlers collect consistent data and ensure the accuracy of recommendations.
Benefits
Klinik’s medically-supervised CE-marked AI software recognises over 1000 symptoms and conditions including mental health and complex pediatric conditions,
Klinik’s user-friendly online triage makes online access easy for patients, reducing call volume and saving 3-5 sessions per GP, per week.
Our dedicated customer success team and tech support ensure the implementation and clinical engagement will succeed. We organize workshops, training sessions and regular follow-ups.
By introducing efficiencies and making better use of practice resources, Klinik has created capacity-releasing savings of up to £350k per PCN.
Our platforms manage all incoming demand through our whole system triage solution. This total triage platform can handle clinical and non-clinical enquiries coming through online, through telephone triage and walk-ins.
Klinik ensures equitable access to primary care by ensuring all enquiries are triaged equally, regardless of channel.
Klinik’s exhaustive onboarding process maps builds the platform around your practice and includes advice on guidance on promoting the platform to your patients.
Klinik rapidly and safely directs patient cases to the right point of care.
Patients can contact their GP online whenever and wherever they want. Automatic 24/7 urgency prioritisation ensures that those who need care first are dealt with first.
Klinik offers users a complete picture of patient enquiries to your practice, providing actionable data to support resource planning and population health management.
