May 27, 2021

How can AI technology help patients access care? (part 2 of 2)

klinik_health_dev / May 27, 2021

Webinar summary part 2: On the final article on our recent webinar, we learn how GP groups across the UK are using AI triage to improve patient access to care Our recent GovConnect webinar examined how GPs are using AI to enhance the delivery of care, which we covered in an earlier article. The session also looked at how patients were engaging with technology to access care. AI technology improves patients access to care The rapid shift to online triage …

"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."

"Now we know what the demand is, we can see what changes need to be made, and we can manage expectation and optimise the journey for every patient. We can assign the right level of resources to deal with the enquiry, and use the most expensive resource where it’s most effective."

"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."