July 29, 2022

Nurse-led triage at Homewell: The story so far

klinik_health_dev / July 29, 2022

At Klinik, we want to ease pressure on GPs and make the most of the clinical and non-clinical workforce. Nurse-led triage can help ensure patients get the right care for their needs, and Klinik can play a central role in this approach. This has been evident at Homewell Practice in Hampshire, where advanced nurse practitioners (ANPs) are helping to ease the workload burden. They are using Klinik’s online triage technology to deal with many enquiries thems…

"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."

"Now we know what the demand is, we can see what changes need to be made, and we can manage expectation and optimise the journey for every patient. We can assign the right level of resources to deal with the enquiry, and use the most expensive resource where it’s most effective."

"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."