June 12, 2023

Giving clinicians and patients the gift of time: How can we create capacity in overstretched services?

klinik_health_dev / June 12, 2023

The changes to the GP contract in 2023/24 will challenge GP practices, PCNs and Federations to focus on getting the patient streamlining process and data management to a higher level. With the new access requirements, whereby patients, on first contact, should be offered an assessment of need or signposted to an appropriate service, practices will need a system solution to manage demand. In healthcare, time is a precious commodity. Clinicians operating w…

"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."

"Now we know what the demand is, we can see what changes need to be made, and we can manage expectation and optimise the journey for every patient. We can assign the right level of resources to deal with the enquiry, and use the most expensive resource where it’s most effective."

"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."