November 23, 2023

Navigating digital transformation in primary care: Avoiding the most common pitfalls most practices face

klinik_health_dev / November 23, 2023

Dr Rony Lindell is Medical Director at Klinik Healthcare Solutions and a practising GP. The pressures on primary care teams are rising. The combination of steady growth in patient demand, increased complexity of patient care needs, and limits on the availability of full-time, fully qualified GPs has put efficiency at more of a premium than ever. Even before the emergence of large language models, artificial intelligence held huge potential for add…

"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."

"Now we know what the demand is, we can see what changes need to be made, and we can manage expectation and optimise the journey for every patient. We can assign the right level of resources to deal with the enquiry, and use the most expensive resource where it’s most effective."

"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."