February 1, 2020

AI tech improves GP access for thousands of patients in Hull and York

klinik_health_dev / February 1, 2020

Up to 60,000 patients across Hull and York will now be able to enjoy better access to their GP, thanks to new cutting-edge online triage technology from Finnish-based Klinik Healthcare Solutions. Haxby Group, which manages 11 GP surgeries, has become the first in the UK to switch over to the Klinik Access online system. Patients are increasingly finding it more difficult to get hold of their GP. Haxby Group has addressed this trend by offering patients a…

"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."

"Now we know what the demand is, we can see what changes need to be made, and we can manage expectation and optimise the journey for every patient. We can assign the right level of resources to deal with the enquiry, and use the most expensive resource where it’s most effective."

"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."