June 28, 2021

NHS Confed Breakfast Briefing: Managing Unmet Demand in Primary Care

klinik_health_dev / June 28, 2021

How intuitive AI triage and patient flow software is helping GPs meet demand. The problem of unmet demand Industry leaders came together at the NHS Confed conference to discuss one of the hottest topics in general practice, how to manage unmet demand. Primary care network (PCN) and clinical commissioning group (CCG) leads showcased how they were using a combination of technology and process change to address the issue. Klinik UK Director Ben Wood, o…

"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."

"Now we know what the demand is, we can see what changes need to be made, and we can manage expectation and optimise the journey for every patient. We can assign the right level of resources to deal with the enquiry, and use the most expensive resource where it’s most effective."

"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."