September 24, 2021

Why do patients love Klinik?

klinik_health_dev / September 24, 2021

Many GPs ask us: what do patients think about Klinik? Well, we are pleased to say that they seem to like it – a lot. We get consistently good feedback scores, with 92% of patients rating the system as good or excellent. Patients are getting more confident in using the software, too. One PCN, for example, has seen 70% of enquiries made online using Klinik since they signed up. So what exactly is it about Klinik that patients enjoy? Put simply, it gives…

"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."

"Now we know what the demand is, we can see what changes need to be made, and we can manage expectation and optimise the journey for every patient. We can assign the right level of resources to deal with the enquiry, and use the most expensive resource where it’s most effective."

"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."