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How Portland is saving GP time despite increased demand

Portland Medical Centre Study

Portland Medical Centre Case Study (pdf)

Download Portland Medical Centre Case Study

Case Study - Portland Medical Centre Study

Klinik is saving London’s Portland Medical Centre 3 to 4 GP sessions per week despite a growing patient list and huge demand for care. The innovative online triage and patient flow management technology is ‘the best thing since sliced bread’, says Flemming Jensen, Business Manager of Portland Medical Centre.

"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."
Martin Eades, Managing PartnerPriory Medical Group
"Now we know what the demand is, we can see what changes need to be made, and we can manage expectation and optimise the journey for every patient. We can assign the right level of resources to deal with the enquiry, and use the most expensive resource where it’s most effective."
Trupti Chauhan, Operations ManagerRoxbourne Medical Centre
"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."
Martin Eades, Managing PartnerPriory Medical Group
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