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YHEC Economic Benefit Study

YHEC Economic Benefit Case Study

Priory Medical Group boosts capacity and reduces the admin burden with Klinik

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Case Study - YHEC Economic Benefit Case Study

York Health Economics Consortium evaluated Klinik’s patient triage technology at Priory Medical Group’s PCN, backed by Yorkshire and Humber AHSN. They found Klinik enabled a year’s delivery of 18 months’ appointments and saved over £300k in capacity.

"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."
Martin Eades, Managing PartnerPriory Medical Group
"Now we know what the demand is, we can see what changes need to be made, and we can manage expectation and optimise the journey for every patient. We can assign the right level of resources to deal with the enquiry, and use the most expensive resource where it’s most effective."
Trupti Chauhan, Operations ManagerRoxbourne Medical Centre
"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."
Martin Eades, Managing PartnerPriory Medical Group
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