The 90% Same-Day Access Target: How Total Triage Gets You There
By March 2027, 90% of patients presenting with clinically urgent needs must be seen on the same day. That target, […]
What Integrated Neighbourhood Teams Mean for Demand Management in General Practice
Integrated Neighbourhood Teams are not new in concept, but they are new as a requirement. The NHS Neighbourhood Health Framework,
Why Population Health Starts at the Front Door: Using Triage Data to Plan Your Neighbourhood
Population health management has been talked about in NHS primary care for years. The NHS Neighbourhood Health Framework, published on
How AI Triage Fits Into the NHS Digital Shift (And What the Framework Actually Requires)
The NHS Neighbourhood Health Framework, published on 17 March 2026, explicitly names AI-assisted triage as part of the digital infrastructure
NHS England Has Confirmed It: Urgent Patients Must Be Seen the Same Day
NHS England published its GP Contract changes for 2026/27 on 24 February. There is a lot in there, £485 million
Why Total Triage has become the main story
Total Triage has moved from being a “good practice” option to being a contractual requirement embedded in the 2025/26 GP
AI vs. Rules-Based Forms: Why “Smart” Triage Matters for Safety
Clinical Safety Officers and tech-savvy GPs in UK primary care need CE-marked AI triage like Klinik that recognises over 1,000
The Healthcare Air Traffic Controller: How AI is Unclogging Primary Care
For Practice Managers in UK primary care, the fastest way to manage the “8 AM rush” is to remove it