From listening to the front lines of primary care, we understand what practices need. We are excited to launch new features for Klinik Access, our AI triage platform that gives practices control over how they deliver that vision.
Dr Rony Lindell is Medical Director at Klinik Healthcare Solutions and a practising GP. The pressures on primary care teams are rising. The combination of steady growth in patient demand, increased complexity of patient care needs, and limits on the availability of full-time, fully qualified GPs has put efficiency at more of a premium than ever. Even before the emergence of large language models, artificial intelligence held huge potential for add…
Primary care is in the midst of its most significant period of transformation in decades. Faced with limited funding and skyrocketing patient demand, the sector has been exploring new opportunities to introduce efficiencies and improve the delivery model for primary care for over a decade. Charged with delivering more collaborative, integrated healthcare services, primary care networks (PCNs) aim to bring together GP practices with services in the communi…
As more and more people grow used to the convenience and ease of accessing services online, they’ve come to expect that seeking healthcare should be no different. In part as a result of the rollout of digital access to primary care through digital tools including the NHS app and practice websites, that expectation is becoming more and more the reality – in London alone, 3 out of 4 people now use digital tools to interact with their GP practice. For p…
Primary care teams are facing enormous pressure to improve access to their services, but, for many practices, the resource required to do so appears to be thin on the ground. The downward trend in the numbers of full-time, fully qualified GPs working in practices has continued, evidenced by the 254 GPs the British Medical Association reports as having left the profession in the year to September 2023. Meanwhile, demand has continued to rise, putting…
Dr Rony Lindell is Medical Director at Klinik Healthcare Solutions and a practising GP. The pressures on primary care teams are rising. The combination of steady growth in patient demand, increased complexity of patient care needs, and limits on the availability of full-time, fully qualified GPs has put efficiency at more of a premium than ever. Even before the emergence of large language models, artificial intelligence held huge potential for add…
Klinik’s UK Customer Success Director, Shelley Johnson, examines how the patient experience of primary care can be improved by supporting practices to make changes to their process and policies, and how engagement with patients can ensure satisfaction and uptake of services. Anyone who has attempted to book an appointment at their GP surgery over the last few years will be familiar with the “8am rush”. Patients phone a local General Practitioner (GP)…
AI in Primary Care: Opportunities and Obstacles to great adoption Rony Lindell, Medical Director, Klinik As pressure on primary care mounts, artificial intelligence (AI) has emerged as a valuable resource to alleviate patient demand and improve outcomes. The technology is being appraised for use in secondary care fields like radiology, and now there is growing interest in its use and potential within primary care. AI in primary care presents nume…
In recent months, artificial intelligence (AI) has fast become one of the most discussed topics in healthcare. In primary care, however, AI has been slow to make an impact – but the potential is there. Even now, In the face of significant pressures on primary care teams, many practices are relying on AI to assist in triaging patient enquiries. By assisting clinical-decision making and ensuring patients are referred to the correct teams more accura…
On 6 March 2023, NHS England published an overview of changes to the GP Contract for 2023/24. With these changes came new requirements and obligations around patient access, as well as changes to funding performance-based funding for primary care providers in England. From the end of April, these changes came into effect. But with the number of full-time, fully qualified GPs in decline, and patient numbers rising, many practices may be struggling to…
