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The AI-powered front door to smarter primary care

End the 8am scramble with the AI triage platform that puts practices in control.
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Why Klinik?

The intelligent way to meet NHS priorities

Trusted by professionals and embraced by patients, Klinik’s intuitive GP patient triage platform gives you the control and insights you need to manage patient access, reduce practice burden, and support neighbourhood care.
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No more 8am scramble

Our flexible digital front door with NHS App integration and snooze control helps you manage patient demand with total triage tools that work for you.
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Easy-to-use AI triage

User-friendly AI-driven history-taking provides urgency indication and differential diagnoses, streamlining GP online consultations.
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Uses the whole practice team

Powered by Klinik.AI, our advanced engine intelligently directs patients to the right professional or provider, reducing GP burden and making full use of self-care, referral options and ARRS roles.

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Scalable care

Supports GP practice patient flow across PCNs and ICBs with rich data and automation and collaboration tools.
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An internationally recognised, proven model for patient triage

Originally founded in Finland, Klinik’s scalable approach to patient triage is now used by primary care teams across Europe.

500

Healthcare units using Klinik

10

years of clinical useyears of clinical use

20m

cases processed in NHS alone

Every practice is unique. We're built for that

Klinik is the most user-friendly and customisable AI triage software for primary care in the UK. Our intelligent system widens access, manages demand, and directs workloads so every patient gets the right care.

Clinically-proven AI

Klinik’s medically-supervised CE-marked AI software recognises over 1000 symptoms and conditions including mental health and complex pediatric conditions,

Reduces pressure on staff

Klinik’s user-friendly online triage makes online access easy for patients, reducing call volume and saving 3-5 sessions per GP, per week.

Releases cost-savings for practices

By introducing efficiencies and making better use of practice resources, Klinik has created capacity-releasing savings of up to £350k per PCN.

Improves patient access

Klinik ensures equitable access to primary care by ensuring all enquiries are triaged equally whilst snooze control enables practices to manage online channels.

Exhaustive onboarding & support

Klinik’s exhaustive onboarding process maps builds the platform around your practice and includes advice on guidance on promoting the platform to your patients.

On-demand analytics

Klinik offers users a complete picture of patient enquiries to your practice, providing actionable data to support resource planning and population health management.

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Our partners in primary care

YHEC Economic Benefit Case Study

York Health Economics Consortium evaluated Klinik's patient triage technology at Priory Medical Group's PCN, backed by Yorkshire and Humber AHSN. They found Klinik enabled a year's delivery of 18 months' appointments and saved over £300k in capacity.
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Carn to Coast Health Centres Case Study

Faced with recruitment challenges and increasing workload, Carn to Coast Health Centres implemented Klinik online triage to help provide a more efficient service. Now the Cornish four-site practice can safely prioritise the needs of the 31,000 patients.
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Priory Medical Group Case Study

Priory Medical Group shares how working with Klinik has enabled the PCN to improve the patient journey, boost staff satisfaction and adapt its workforce to known local needs. The system has helped measure the actual demand faced across the PCN’s nine sites.
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Portland Medical Centre Study

Klinik is saving London’s Portland Medical Centre 3 to 4 GP sessions per week despite a growing patient list and huge demand for care. The innovative online triage and patient flow management technology is ‘the best thing since sliced bread’, says Flemming Jensen, Business Manager of Portland Medical Centre.
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Haxby Group Case Study: Changing the face of general practice

Haxby Group reveals how Klinik is helping to change how general practice is meeting the needs of patients and professionals.
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