Blog & News

How Klinik’s patient flow technology and AI triage helps practices to increase appointment capacity and optimise resource allocation. We believe that patient flow is central to the successful delivery of healthcare. The term ‘patient flow’ refers to the ability of healthcare systems to manage patients effectively and with minimal delays as they move through stages of care, according to NHS Improvement. It is a concept that often is associated with ...

How Klinik’s online triage solution helps practices improve patient access and meet GP contract requirements by releasing appointment capacity. General practice is at the frontline of care and the sharp end of complexity. The GP contract is a prime example of this. It regularly looks to make sense of a smorgasbord of initiatives and tries to serve up an appetising dish that benefits patient care. Improving GP access is one such initiative. Let’s look ...

Digital primary care was thrust centre-stage for general practice in 2020, and overall its performance was astounding. Initiatives such as Total Triage shifted the delivery of care online, at scale and at pace. Communication between practices and patients changed almost overnight. We are still digesting what this means as we look to ensure equal access to care. One clear impact of the digital response to coronavirus was that the volume of work for genera...

By Klinik Healthcare Solutions CEO Petteri Hirvonen MD General practice is being asked to provide even more healthcare services, putting even more pressure on the primary care workforce. Finland’s approach to nurse-led primary care is providing a potential answer to the workload burden for some practices in the UK, says Klinik Healthcare Solutions CEO Petteri Hirvonen MD. Managing demand is a huge challenge for general practice across the globe, and h...