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Enabling Modern General Practice: How can we improve patients’ experience of using primary care
September 25, 2023
Klinik’s UK Customer Success Director, Shelley Johnson, examines how the patient experience of primary care can be improved by supporting practices to make changes to their process and policies, and how engagement with patients can ensure satisfaction and uptake of services. Anyone who has attempted to book an appointment at their GP surgery over the last few years will be familiar with the “8am rush”. Patients phone a local General Practitioner (GP)...
AI in Primary Care: Opportunities and Obstacles to great adoption
August 17, 2023
AI in Primary Care: Opportunities and Obstacles to great adoption Rony Lindell, Medical Director, Klinik As pressure on primary care mounts, artificial intelligence (AI) has emerged as a valuable resource to alleviate patient demand and improve outcomes. The technology is being appraised for use in secondary care fields like radiology, and now there is growing interest in its use and potential within primary care. AI in primary care presents nume...
Webinar: Helping patients feel seen and teams feel heard: How can AI help to relieve the pressures on primary care?
July 27, 2023
In recent months, artificial intelligence (AI) has fast become one of the most discussed topics in healthcare. In primary care, however, AI has been slow to make an impact – but the potential is there. Even now, In the face of significant pressures on primary care teams, many practices are relying on AI to assist in triaging patient enquiries. By assisting clinical-decision making and ensuring patients are referred to the correct teams more accura...
How does the new GP Contract impact Primary Care?
July 25, 2023
On 6 March 2023, NHS England published an overview of changes to the GP Contract for 2023/24. With these changes came new requirements and obligations around patient access, as well as changes to funding performance-based funding for primary care providers in England. From the end of April, these changes came into effect. But with the number of full-time, fully qualified GPs in decline, and patient numbers rising, many practices may be struggling to...