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Webinar: Helping patients feel seen and teams feel heard: How can AI help to relieve the pressures on primary care?

July 27, 2023
In recent months, artificial intelligence (AI) has fast become one of the most discussed topics in healthcare. In primary care, however, AI has been slow to make an impact – but the potential is there. Even now, In the face of significant pressures on primary care teams, many practices are relying on AI to assist in triaging patient enquiries. By assisting clinical-decision making and ensuring patients are referred to the correct teams more accura...

How does the new GP Contract impact Primary Care?

July 25, 2023
On 6 March 2023, NHS England published an overview of changes to the GP Contract for 2023/24. With these changes came new requirements and obligations around patient access, as well as changes to funding performance-based funding for primary care providers in England. From the end of April, these changes came into effect. But with the number of full-time, fully qualified GPs in decline, and patient numbers rising, many practices may be struggling to...

Building inclusive patient triage: How can practices enable equitable access to primary care?

July 12, 2023
What is Equitable Patient Access to Primary Care? In the ever-evolving landscape of healthcare, ensuring equitable patient access to primary care services remains a top priority. This ensures equal access to timely and appropriate care for all patients, regardless of their background or circumstances, placing clinical need above factors like socioeconomic status, geography, or technological proficiency. Equitable healthcare access involves addressing chall...

How do ICS’s support primary care transformation

July 7, 2023
On July 5, it will be seventy-five years since the UK government set up the National Health Service to provide free healthcare for Brits, who mostly suffered from a single ailment. Decades on, people are living longer with chronic health conditions managed by multiple specialties on an ongoing basis. A system invented in the 1940s is under strain, and ad hoc technological innovations have, so far, struggled to To create a sustainable and effective h...