Klinik offers a unique possibility to create bespoke pathways and workflows that will allow you to streamline as efficiently as possible to the right point of care. It will give your team greater control of how you receive patient queries and split workload already at the first step.
The combination of AI triage and open text fields replicates good patient history taking so well that the quality of information in the Klinik patient report significantly increases the number of cases closed without need to contact the patient and enables efficient redirection of patients to the right point of care first time right
Furthermore, the fact that the system allows you to refer cases between the different teams, our customers increasingly started to use Klinik as a workflow system, using the option to close off cases directly in the system, saving time on admin as well as clinical time.
Through klinik’s business intelligence system you will have access to data which will show the flow of patients, clinician time and patient activity which will in turn help you to make decisions/changes to areas that previously have been a challenge and allows you to organise resources much more efficiently.
“We’re offering 8,000 more appointments than we were this time last year, with no additional clinical resource.” ~ Dr Emma Broughton, Clinical Director, Priory Medical. Read more about why GPs love Klinik in this blog.
Our partners in primary care
York Health Economics Consortium evaluated Klinik's patient triage technology at Priory Medical Group's PCN, backed by Yorkshire and Humber AHSN. They found Klinik enabled a year's delivery of 18 months' appointments and saved over £300k in capacity.
Faced with recruitment challenges and increasing workload, Carn to Coast Health Centres implemented Klinik online triage to help provide a more efficient service. Now the Cornish four-site practice can safely prioritise the needs of the 31,000 patients.
Priory Medical Group shares how working with Klinik has enabled the PCN to improve the patient journey, boost staff satisfaction and adapt its workforce to known local needs. The system has helped measure the actual demand faced across the PCN’s nine sites.
Klinik is saving London’s Portland Medical Centre 3 to 4 GP sessions per week despite a growing patient list and huge demand for care. The innovative online triage and patient flow management technology is ‘the best thing since sliced bread’, says Flemming Jensen, Business Manager of Portland Medical Centre.
Haxby Group reveals how Klinik is helping to change how general practice is meeting the needs of patients and professionals.
