Author name: klinik_health_dev

Klinik and Priory Medical Group are delighted to announce their work on using triage and care navigation technology to cut waiting times, better manage demand and improve patient access through an innovative model of general practice has been shortlisted for Primary Care Project of the Year at the HSJ Partnership Awards 2023. The shortlisting recognises work done on leveraging the latest technology to help the primary care network make more than £300,000…

GP partner Dr Ravi Tomar has set out how Portland Medical has used Klinik’s total triage tech to reduce locum spend to zero in an article featured in a major trade publication. He shows how the London practice has used Klinik to help it save an annual £70,000 locum bill. The software helps the practice direct patients to the right type of care by making the most of an expanding team of allied healthcare professionals (AHPs). As a result, Portland Medi…

At Klinik, we want to ease pressure on GPs and make the most of the clinical and non-clinical workforce. Nurse-led triage can help ensure patients get the right care for their needs, and Klinik can play a central role in this approach. This has been evident at Homewell Practice in Hampshire, where advanced nurse practitioners (ANPs) are helping to ease the workload burden. They are using Klinik’s online triage technology to deal with many enquiries thems…

See how Klinik can help healthcare leaders achieve the aims of the Fuller Stocktake of primary care by enhancing patient access, supporting care from multidisciplinary teams, and making the most of data and AI to measure and manage demand. The Fuller Stocktake sets out how primary care can be an integral part of the new structures emerging within the NHS in England. And just as we showed with our analysis of recent contract developments, Klinik is abl…

July 2022: Almost two dozen GP surgeries across North East London are using AI-driven technology to help ease the pressure on GPs and answer the post-pandemic needs of patients, thanks to the efforts of local healthcare commissioners. 22 practices from North East London have signed up to use the online consultation system from Klinik, which is one of three such providers funded by the local clinical commissioning group (CCG) for use by local surgeries. …

New general practice contract arrangements are never without controversy. This year’s announcements are still the subject of ‘lively’ discussions between the profession and NHS England. GPs have to get on with things regardless, and so we thought it worthwhile to look at how technology could support requirements in the new network contract. The latest guidance contains details on how GPs and primary care networks (PCNs) are expected to measure and man…

As well as being loved by patients, Klinik is appreciated by GPs. We’re humbled and proud to say that our customer satisfaction scores are regularly around 90%. Clinical, operational and managerial staff regularly praise our medical triage software and support. So why do GPs love Klinik? We asked their views on the impact of Klinik at an exclusive away day we held in 2021. Improved access to care The Monday morning scramble for appointments is a common…

Klinik’s use of AI is key to its ability to help GPs manage demand using online triage. Klinik’s Medical Director and practising GP Rony Lindell explains why. We are at the beginning of exciting times for the use of AI in general practice. More and more doctors are seeing the benefits of using a medical AI system. Here, GP Rony Lindell reveals how Klinik is unlocking a world of possibility for general practice to meet his immediate needs, and is provi…

Many GPs ask us: what do patients think about Klinik? Well, we are pleased to say that they seem to like it – a lot. We get consistently good feedback scores, with 92% of patients rating the system as good or excellent. Patients are getting more confident in using the software, too. One PCN, for example, has seen 70% of enquiries made online using Klinik since they signed up. So what exactly is it about Klinik that patients enjoy? Put simply, it gives…

Technology offers a wealth of opportunity to general practice, but how can doctors know which technology is safe? Working with experts, Klinik is taking a safety by design approach to ensure that its technology embeds clinical safety at its heart. Ensuring the safety of new technology can be a challenge for general practice as it navigates its way through the rapid adoption of digital solutions. As it is built by GPs, Klinik recognises the vital impor…