Author name: klinik_health_dev

Digital primary care was thrust centre-stage for general practice in 2020, and overall its performance was astounding. Initiatives such as Total Triage shifted the delivery of care online, at scale and at pace. Communication between practices and patients changed almost overnight. We are still digesting what this means as we look to ensure equal access to care. One clear impact of the digital response to coronavirus was that the volume of work for genera…

By Klinik Healthcare Solutions CEO Petteri Hirvonen MD General practice is being asked to provide even more healthcare services, putting even more pressure on the primary care workforce. Finland’s approach to nurse-led primary care is providing a potential answer to the workload burden for some practices in the UK, says Klinik Healthcare Solutions CEO Petteri Hirvonen MD. Managing demand is a huge challenge for general practice across the globe, and h…

Partnership between Huisartsen van Nederland (HvNL) and Klinik Healthcare Solutions to increase capacity, cut costs and enhance patient experience for GPs across the Netherlands. Dutch GPs can better face growing demand and provide a better patient experience through a new partnership between a GP-led solution provider and Europe’s rising patient flow and online triage management specialists. Huisartsen van Nederland (HvNL) and Finland’s Klinik Health…

Responses to our latest poll indicate that the Additional Roles Recruitment Scheme (ARRS) is proving a real pain for GPs. ARRS funding looks to broaden healthcare staffing provision in primary care, with roles such as social prescribers and ‘first contact practitioner’ physios. But practices are being asked to recruit roles that some feel don’t meet immediate needs, and to do this at one of their busiest times ever. “The problem has been the restricti…

High demand, bureaucracy, and recruiting to additional roles are just some of the factors taking a drastic toll on general practice, according to the discussion around the challenges facing primary care. There is a way forward, and practices across the UK and Ireland are addressing many of the issues being faced. Responses to our latest poll indicate that GPs need urgent help if they are to cope with the second wave of the pandemic. We asked GP surger…

Having battled through the coronavirus, GPs are now faced with a huge backlog in care. Yet existing pressures remain. GP numbers are falling, Primary Care Networks are forging ahead, and surgeries have to take stock of the rushed move to going digital first. Ben Wood, director of UK sales and operations, argues that GPs need to use digitally-driven patient flow management to help meet the future of primary care. The GP surgery is, for most, the front …

Covid-19 has wreaked havoc on healthcare systems across the globe. UK general practice has survived, in part due to the widespread adoption of technology at breakneck speed. The prospect of overwhelming demand due to the coronavirus saw NHS England introduce Total Triage; guidance that urged GPs to use online and phone consultations to triage patients, and to undertake all care that could be done remotely through remote means. Herculean efforts from p…

The continued use of total triage has been cautiously welcomed by most, but there are questions over how it can help address the workload challenge facing general practice. A recent Best Practice UK webinar looked at how one practice was using Klinik’s Total Triage System to address workforce issues by supporting a Whole System Triage™ approach. Covid-19 forced the pace of digitisation in primary care, with total triage introduced within a few weeks. Its c…

Artificial intelligence (AI) is gathering ground in primary care in the UK. It can be a crucial tool for primary care as it looks to manage growing demand with limited resources. It is already widely used in the healthcare industry; for diagnostics, triage and analysis, for example. The increasing digitisation of primary care means that its use will become ever more widespread. For it to be useful, and as the Royal College of General Practitioners not…

Cutting-edge AI triage provider Klinik Healthcare Solutions has appointed chief medical officer and former GP Petteri Hirvonen as its new chief executive officer (CEO), as it looks to accelerate growth in the UK and global markets. Hirvonen will help the Finnish health tech company, which works with more than 50 surgeries across the UK, to meet the complex needs of healthcare providers, its staff, and their patients, by drawing on his experience in clini…