Blog & News

Having battled through the coronavirus, GPs are now faced with a huge backlog in care. Yet existing pressures remain. GP numbers are falling, Primary Care Networks are forging ahead, and surgeries have to take stock of the rushed move to going digital first. Ben Wood, director of UK sales and operations, argues that GPs need to use digitally-driven patient flow management to help meet the future of primary care. The GP surgery is, for most, the front ...

Covid-19 has wreaked havoc on healthcare systems across the globe. UK general practice has survived, in part due to the widespread adoption of technology at breakneck speed. The prospect of overwhelming demand due to the coronavirus saw NHS England introduce Total Triage; guidance that urged GPs to use online and phone consultations to triage patients, and to undertake all care that could be done remotely through remote means. Herculean efforts from p...

The continued use of total triage has been cautiously welcomed by most, but there are questions over how it can help address the workload challenge facing general practice. A recent Best Practice UK webinar looked at how one practice was using Klinik’s Total Triage System to address workforce issues by supporting a Whole System Triage™ approach. Covid-19 forced the pace of digitisation in primary care, with total triage introduced within a few weeks. Its c...

Artificial intelligence (AI) is gathering ground in primary care in the UK. It can be a crucial tool for primary care as it looks to manage growing demand with limited resources. It is already widely used in the healthcare industry; for diagnostics, triage and analysis, for example. The increasing digitisation of primary care means that its use will become ever more widespread. For it to be useful, and as the Royal College of General Practitioners not...