Solutions and product features
We serve a wide range of healthcare professionals and health service providers, offering digital end to end patient flow management solutions, supporting efficient collaboration and the ability to create triaging hubs in your primary care network. Our solutions have been implemented within GP practices, GP groups, PCNs, public and private hospitals and emergency rooms.
Klinik’s Total Triage System
Intuitive total triage platform can handle clinical and non-clinical enquiries coming through online, through telephone triage and walk-ins.
Klinik’s AI online triage and patient flow management solution can manage all incoming demand through the same platform. Its intuitive patient interface can handle enquiries coming through online, while a telephone module provides the possibility to capture 100% of inbound enquiries (online & telephone) in the same system.
Klinik’s Total Triage System can be configured for seamless deployment into primary care, A&E and urgent treatment centres.
Klinik Access
AI triage and patient flow management solution
Klinik Access’ user friendly AI clinical assessment and patient flow management technology capture’s high-quality clinical data. Its unique algorithm interprets the patient’s symptoms, which it translates into a set of differential diagnoses and estimates the urgency of the care needed. Through custom workflows, the patient is automatically directed to the right point of care.
Klinik Access can be integrated into primary care, A&E, urgent treatment centres and dental care.
Klinik Connect
Call centre triage solution
Klinik Connect is an online triage solution to support the call centres when triaging patients on the phone. All inbound calls handled through the same channel and useful data gathering on patient flow management.
Klinik Connect can be integrated into primary care, A&E, urgent treatment centre and call centres.
Klinik’s Business Intelligence system
Our BI system provides key insights into the status of the practice daily important figures
Klinik’s Dashboards enable you to view consultations in real time and far into history. In the Medical section you will find, for the selected period, information on the amount of diagnoses per diagnosis type and the totals per condition for which the requests were made.
Our partners in primary care
York Health Economics Consortium evaluated Klinik's patient triage technology at Priory Medical Group's PCN, backed by Yorkshire and Humber AHSN. They found Klinik enabled a year's delivery of 18 months' appointments and saved over £300k in capacity.
Faced with recruitment challenges and increasing workload, Carn to Coast Health Centres implemented Klinik online triage to help provide a more efficient service. Now the Cornish four-site practice can safely prioritise the needs of the 31,000 patients.
Priory Medical Group shares how working with Klinik has enabled the PCN to improve the patient journey, boost staff satisfaction and adapt its workforce to known local needs. The system has helped measure the actual demand faced across the PCN’s nine sites.
Klinik is saving London’s Portland Medical Centre 3 to 4 GP sessions per week despite a growing patient list and huge demand for care. The innovative online triage and patient flow management technology is ‘the best thing since sliced bread’, says Flemming Jensen, Business Manager of Portland Medical Centre.
Haxby Group reveals how Klinik is helping to change how general practice is meeting the needs of patients and professionals.
