Klinik’s Total Triage System helps GPs to manage patient demand
Klinik’s Total Triage System enables GPs and PCNs to effectively manage the realities of post-Covid care.
Total Triage System
Klinik's easy-to-use AI-driven triage and patient flow management software directs patients safely and efficiently to the right point of care. This is helping PCNs, GP groups and GPs to cope with the increasing demand, with the same resource in a less stressful way.
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“We are seeing 8,000 more patients compared to the same time last year thanks to Klinik, and with the same level of resources.
We understand our patients like never before."
Martin Eades, Managing Partner, Priory Medical Group
Every patient contact is triaged using our AI engine
Each query is risk stratified to detect urgency and priority, and provided with an indicative differential diagnosis.
Smart patient flow technology
routes the query to the most appropriate local resource, under healthcare professional supervision at a local or centralised triage hub.
GPs see only those patients who most need their help
With workload shared across additional resources and the wider practice network. 90% of staff and patients rate the system as good or excellent.
Reduce both clinical and non-clinical costs
Through more efficient workflows, both time and resources are optimised when initial contact is made via Klinik Access. Klinik cuts the cost of care by an average of 14% per patient.
Klinik in numbers
See how Harrow Health GP Federation are using Klinik to improve patient access and satisfaction.
Klinik’s medically-supervised CE-marked AI software recognises over 1000 symptoms and conditions including mental health and complex pediatric conditions,
Klinik’s user-friendly online triage makes online access easy for patients, reducing call volume and saving 3-5 sessions per GP, per week.
By introducing efficiencies and making better use of practice resources, Klinik has created capacity-releasing savings of up to £350k per PCN.
Klinik ensures equitable access to primary care by ensuring all enquiries are triaged equally, regardless of channel.
Klinik’s exhaustive onboarding process maps builds the platform around your practice and includes advice on guidance on promoting the platform to your patients.
Klinik offers users a complete picture of patient enquiries to your practice, providing actionable data to support resource planning and population health management.
Our partners in primary care
York Health Economics Consortium evaluated Klinik's patient triage technology at Priory Medical Group's PCN, backed by Yorkshire and Humber AHSN. They found Klinik enabled a year's delivery of 18 months' appointments and saved over £300k in capacity.
Faced with recruitment challenges and increasing workload, Carn to Coast Health Centres implemented Klinik online triage to help provide a more efficient service. Now the Cornish four-site practice can safely prioritise the needs of the 31,000 patients.
Priory Medical Group shares how working with Klinik has enabled the PCN to improve the patient journey, boost staff satisfaction and adapt its workforce to known local needs. The system has helped measure the actual demand faced across the PCN’s nine sites.
Klinik is saving London’s Portland Medical Centre 3 to 4 GP sessions per week despite a growing patient list and huge demand for care. The innovative online triage and patient flow management technology is ‘the best thing since sliced bread’, says Flemming Jensen, Business Manager of Portland Medical Centre.
Haxby Group reveals how Klinik is helping to change how general practice is meeting the needs of patients and professionals.
