“We are seeing 8,000 more patients compared to the same time last year thanks to Klinik, and with the same level of resources.
We understand our patients like never before."
Martin Eades, Managing Partner, Priory Medical Group
Each query is risk stratified to detect urgency and priority, and provided with an indicative differential diagnosis.
routes the query to the most appropriate local resource, under healthcare professional supervision at a local or centralised triage hub.
With workload shared across additional resources and the wider practice network. 90% of staff and patients rate the system as good or excellent.
Through more efficient workflows, both time and resources are optimised when initial contact is made via Klinik Access. Klinik cuts the cost of care by an average of 14% per patient.
Klinik Medical AI engine automatically recognises over 1000 symptoms and conditions including mental health and complex paediatric conditions.
Klinik reduces the burden on frontline staff, giving them the opportunity to review patient cases in an environment of calm and low stress. This significantly improves job satisfaction and reduces staff turnover.
We actively support the channel shift to patients using online service. This frees up the phone lines for those who either do not have access or are unable to use online solutions.
We have a comprehensive marketing package to help patient engagement and rapidly drive up online service user numbers. Patient feedback is automatically gathered and organised into a comprehensive format.
Our medically supervised AI provides consistency of symptom reporting & patient routing. Being a cloud-based CE marked medical device, we constantly monitor the performance and stability.
Through live and historical dashboards, we present all inbound data; from frequent users to epidemiological information. This enables better resource planning and population health management.
Haxby Group reveals how Klinik is helping to change how general practice is meeting the needs of patients and professionals.
”We have much more accurate information on the time and volume of demand. We know how much resource we need at particular times of day, and we can see what type of care people need.”
One practice that is excelling at managing this demand is Roxbourne Medical Centre. With smart processes, great teamwork and Klinik technology, the London practice has been able to manage the demands it faces without having to increase headcount. Now staff would never go back to the old ways of working.