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What is Equitable Patient Access to Primary Care? In the ever-evolving landscape of healthcare, ensuring equitable patient access to primary care services remains a top priority. This ensures equal access to timely and appropriate care for all patients, regardless of their background or circumstances, placing clinical need above factors like socioeconomic status, geography, or technological proficiency. Equitable healthcare access involves addressing chall…

On July 5, it will be seventy-five years since the UK government set up the National Health Service to provide free healthcare for Brits, who mostly suffered from a single ailment. Decades on, people are living longer with chronic health conditions managed by multiple specialties on an ongoing basis. A system invented in the 1940s is under strain, and ad hoc technological innovations have, so far, struggled to To create a sustainable and effective h…

Primary care is the cornerstone of healthcare systems around the world. It faces numerous challenges, including a shortage of healthcare workers, growing demand for services, and pressure from an ageing population. The adoption of new ways of working and constant transformation is essential to address these challenges. Technology, especially intelligent technology, has a pivotal role to play in shaping new ways of working and supporting sustainable transfor…

The changes to the GP contract in 2023/24 will challenge GP practices, PCNs and Federations to focus on getting the patient streamlining process and data management to a higher level. With the new access requirements, whereby patients, on first contact, should be offered an assessment of need or signposted to an appropriate service, practices will need a system solution to manage demand. In healthcare, time is a precious commodity. Clinicians operating w…

Economic analysis of a new model of primary care has shown that online triage technology has helped ease the burden on under-pressure GPs and made capacity releasing savings equivalent to more than £300,000 in 12 months. Researchers from the York Health Economics Consortium (YHEC) looked at how the prioryCARE model, developed by York’s Priory Medical Group (PMG) to help it manage patient demand, performed with and without Klinik’s AI-driven triage system…

Klinik and Priory Medical Group are delighted to announce their work on using triage and care navigation technology to cut waiting times, better manage demand and improve patient access through an innovative model of general practice has been shortlisted for Primary Care Project of the Year at the HSJ Partnership Awards 2023. The shortlisting recognises work done on leveraging the latest technology to help the primary care network make more than £300,000…

GP partner Dr Ravi Tomar has set out how Portland Medical has used Klinik’s total triage tech to reduce locum spend to zero in an article featured in a major trade publication. He shows how the London practice has used Klinik to help it save an annual £70,000 locum bill. The software helps the practice direct patients to the right type of care by making the most of an expanding team of allied healthcare professionals (AHPs). As a result, Portland Medi…

At Klinik, we want to ease pressure on GPs and make the most of the clinical and non-clinical workforce. Nurse-led triage can help ensure patients get the right care for their needs, and Klinik can play a central role in this approach. This has been evident at Homewell Practice in Hampshire, where advanced nurse practitioners (ANPs) are helping to ease the workload burden. They are using Klinik’s online triage technology to deal with many enquiries thems…

See how Klinik can help healthcare leaders achieve the aims of the Fuller Stocktake of primary care by enhancing patient access, supporting care from multidisciplinary teams, and making the most of data and AI to measure and manage demand. The Fuller Stocktake sets out how primary care can be an integral part of the new structures emerging within the NHS in England. And just as we showed with our analysis of recent contract developments, Klinik is abl…