Blog & News

We take a look at some GP practices that are embracing new approaches to online triage as part of their journey towards offering a digital-first primary care service. Arguably one of the most significant elements of the NHS’ Long Term Plan, launched in early 2019, was the promise to deliver a digital-first primary care service by 2023-24. At the time, patient demand for GP services was showing no signs of slowing. With the right investment and guidance, ...

Essential reading for GPs: In this quick one-minute read, Jake Arnold-Forster, co-founder of Carredale Futures and special advisor to Klinik Healthcare Solutions, recommends GPs look beyond the pandemic when considering online triage solutions. In response to the Covid-19 pandemic, NHS England is encouraging general practice to move to a ‘total triage’ solution, whereby every patient is triaged via a phone call or online form before making an appointment...

In the face of an epidemic, the NHS is working hard to prevent the spread of coronavirus but concerns remain about the ability of the health service to cope with the virus. Measures taken in response to COVID-19 include raising public awareness around the importance of hand washing, reducing misinformation about the virus and increasing the number of coronavirus testing. The impact on primary care could be significant according to Richard Vautrey of t...

Up to 60,000 patients across Hull and York will now be able to enjoy better access to their GP, thanks to new cutting-edge online triage technology from Finnish-based Klinik Healthcare Solutions. Haxby Group, which manages 11 GP surgeries, has become the first in the UK to switch over to the Klinik Access online system. Patients are increasingly finding it more difficult to get hold of their GP. Haxby Group has addressed this trend by offering patients a...