Blog & News

As well as being loved by patients, Klinik is appreciated by GPs. We’re humbled and proud to say that our customer satisfaction scores are regularly around 90%. Clinical, operational and managerial staff regularly praise our medical triage software and support. So why do GPs love Klinik? We asked their views on the impact of Klinik at an exclusive away day we held in 2021. Improved access to care The Monday morning scramble for appointments is a common...

Klinik’s use of AI is key to its ability to help GPs manage demand using online triage. Klinik’s Medical Director and practising GP Rony Lindell explains why. We are at the beginning of exciting times for the use of AI in general practice. More and more doctors are seeing the benefits of using a medical AI system. Here, GP Rony Lindell reveals how Klinik is unlocking a world of possibility for general practice to meet his immediate needs, and is provi...

Many GPs ask us: what do patients think about Klinik? Well, we are pleased to say that they seem to like it - a lot. We get consistently good feedback scores, with 92% of patients rating the system as good or excellent. Patients are getting more confident in using the software, too. One PCN, for example, has seen 70% of enquiries made online using Klinik since they signed up. So what exactly is it about Klinik that patients enjoy? Put simply, it gives...

Technology offers a wealth of opportunity to general practice, but how can doctors know which technology is safe? Working with experts, Klinik is taking a safety by design approach to ensure that its technology embeds clinical safety at its heart. Ensuring the safety of new technology can be a challenge for general practice as it navigates its way through the rapid adoption of digital solutions. As it is built by GPs, Klinik recognises the vital impor...