Blog & News

New general practice contract arrangements are never without controversy. This year’s announcements are still the subject of ‘lively’ discussions between the profession and NHS England. GPs have to get on with things regardless, and so we thought it worthwhile to look at how technology could support requirements in the new network contract. The latest guidance contains details on how GPs and primary care networks (PCNs) are expected to measure and man...

As well as being loved by patients, Klinik is appreciated by GPs. We’re humbled and proud to say that our customer satisfaction scores are regularly around 90%. Clinical, operational and managerial staff regularly praise our medical triage software and support. So why do GPs love Klinik? We asked their views on the impact of Klinik at an exclusive away day we held in 2021. Improved access to care The Monday morning scramble for appointments is a common...

Klinik’s use of AI is key to its ability to help GPs manage demand using online triage. Klinik’s Medical Director and practising GP Rony Lindell explains why. We are at the beginning of exciting times for the use of AI in general practice. More and more doctors are seeing the benefits of using a medical AI system. Here, GP Rony Lindell reveals how Klinik is unlocking a world of possibility for general practice to meet his immediate needs, and is provi...

Many GPs ask us: what do patients think about Klinik? Well, we are pleased to say that they seem to like it - a lot. We get consistently good feedback scores, with 92% of patients rating the system as good or excellent. Patients are getting more confident in using the software, too. One PCN, for example, has seen 70% of enquiries made online using Klinik since they signed up. So what exactly is it about Klinik that patients enjoy? Put simply, it gives...