Blog & News

How intuitive AI triage and patient flow software is helping GPs meet demand. The problem of unmet demand Industry leaders came together at the NHS Confed conference to discuss one of the hottest topics in general practice, how to manage unmet demand. Primary care network (PCN) and clinical commissioning group (CCG) leads showcased how they were using a combination of technology and process change to address the issue. Klinik UK Director Ben Wood, o...

June 2021: England's GPs, primary care networks and integrated care systems can now more easily use AI triage technology to meet healthcare demand. Klinik has been named on the new NHS Digital First Online Consultation and Video Consultation (DFOCVC) framework. The Klinik Access software is used in over 100 primary care centres in the UK. It blends AI-driven total triage with intelligent patient flow management tools to direct patients to the right type of...

Martin Eades is managing partner at Priory Medical Group primary care network, which serves almost 60,000 people across Yorkshire. The group has developed numerous award-winning patient initiatives, and is using Klinik software to power its prioryCARE online consultation system. A keen advocate of organisational development and process improvement, Martin seeks to identify and align individual strengths with service redesign to achieve optimal outcomes. ...

Webinar summary part 2: On the final article on our recent webinar, we learn how GP groups across the UK are using AI triage to improve patient access to care Our recent GovConnect webinar examined how GPs are using AI to enhance the delivery of care, which we covered in an earlier article. The session also looked at how patients were engaging with technology to access care. AI technology improves patients access to care The rapid shift to online triage ...