Blog & News

Book a demo

News

How nurse-led triage can transform primary care

December 21, 2020
By Klinik Healthcare Solutions CEO Petteri Hirvonen MD General practice is being asked to provide even more healthcare services, putting even more pressure on the primary care workforce. Finland’s approach to nurse-led primary care is providing a potential answer to the workload burden for some practices in the UK, says Klinik Healthcare Solutions CEO Petteri Hirvonen MD. Managing demand is a huge challenge for general practice across the globe, and h...
Read More

Dutch GPs to meet growing patient demand through new GP technology partnership

December 1, 2020
Partnership between Huisartsen van Nederland (HvNL) and Klinik Healthcare Solutions to increase capacity, cut costs and enhance patient experience for GPs across the Netherlands. Dutch GPs can better face growing demand and provide a better patient experience through a new partnership between a GP-led solution provider and Europe’s rising patient flow and online triage management specialists. Huisartsen van Nederland (HvNL) and Finland’s Klinik Health...
Read More

The challenges facing general practice: ARRS proving a real pain

November 12, 2020
Responses to our latest poll indicate that the Additional Roles Recruitment Scheme (ARRS) is proving a real pain for GPs. ARRS funding looks to broaden healthcare staffing provision in primary care, with roles such as social prescribers and ‘first contact practitioner’ physios. But practices are being asked to recruit roles that some feel don't meet immediate needs, and to do this at one of their busiest times ever. “The problem has been the restricti...
Read More

The challenges facing general practice: Urgent help required

November 9, 2020
High demand, bureaucracy, and recruiting to additional roles are just some of the factors taking a drastic toll on general practice, according to the discussion around the challenges facing primary care. There is a way forward, and practices across the UK and Ireland are addressing many of the issues being faced. Responses to our latest poll indicate that GPs need urgent help if they are to cope with the second wave of the pandemic. We asked GP surger...
Read More
1 … 8 9 10 11 12 … 16
"Even our most ardent doubters have seen that demand can be successfully managed with online triage."
Martin Eades, Managing Partner
Priory Medical Group
"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."
Martin Eades, Managing Partner
Priory Medical Group
"We are seeing 8,000 more patients compared to the same time last year thanks to Klinik, and doing so with the same level of resources."
Martin Eades, Managing Partner
Priory Medical Group
“The system enables our clinicians to review the information provided by patients, and provides a suggested priority level. This allows us to ensure we have the patient see the right person at the right time.”
Dr. Azhar Ali, Managing Partner
Forth Medical Group
"Together with Klinik, we have invested the energy to make it the way we want it to be, and now we are seeing the results.”
Dr Sarmad Zaidi
Roxbourne Medical Centre
“Now Klinik is in place, we don’t ever want to go back. Our reception staff feel less pressured to act according to patient expectations, and the whole team feels that they are better placed to deal with all incoming queries. We can breathe now”
Trupti Chauhan, Operations Manager
Roxbourne Medical Centre
"Now we know what the demand is, we can see what changes need to be made, and we can manage expectation and optimise the journey for every patient. We can assign the right level of resources to deal with the enquiry, and use the most expensive resource where it’s most effective."
Trupti Chauhan, Operations Manager
Roxbourne Medical Centre
“Feedback from other practices using the system was very positive, especially how responsive the company was to people’s needs.”
Dr Michael Curran, GP partner
Church Street Medical Centre
“For any other practice I would say this would make a valuable addition to the practice. In the current environment, it is becoming essential to have an efficient triage service that can assess risk and identify urgency, so that care can be given according to need, rather than demand. I would strongly recommend this to any GP practice.”
Dr Michael Curran, GP partner
Church Street Medical Centre
"With the Klinik online consultation service, we can now get the correct patient to the correct point of care in the most efficient way."
Dr Thomas Patel-Campbell
Haxby Group