Blog & News

Primary care is the cornerstone of healthcare systems around the world. It faces numerous challenges, including a shortage of healthcare workers, growing demand for services, and pressure from an ageing population. The adoption of new ways of working and constant transformation is essential to address these challenges. Technology, especially intelligent technology, has a pivotal role to play in shaping new ways of working and supporting sustainable transfor...

The changes to the GP contract in 2023/24 will challenge GP practices, PCNs and Federations to focus on getting the patient streamlining process and data management to a higher level. With the new access requirements, whereby patients, on first contact, should be offered an assessment of need or signposted to an appropriate service, practices will need a system solution to manage demand. In healthcare, time is a precious commodity. Clinicians operating w...

Economic analysis of a new model of primary care has shown that online triage technology has helped ease the burden on under-pressure GPs and made capacity releasing savings equivalent to more than £300,000 in 12 months. Researchers from the York Health Economics Consortium (YHEC) looked at how the prioryCARE model, developed by York's Priory Medical Group (PMG) to help it manage patient demand, performed with and without Klinik’s AI-driven triage system...

Klinik and Priory Medical Group are delighted to announce their work on using triage and care navigation technology to cut waiting times, better manage demand and improve patient access through an innovative model of general practice has been shortlisted for Primary Care Project of the Year at the HSJ Partnership Awards 2023. The shortlisting recognises work done on leveraging the latest technology to help the primary care network make more than £300,000...