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AI tech improves GP access for thousands of patients in Hull and York

February 1, 2020
Up to 60,000 patients across Hull and York will now be able to enjoy better access to their GP, thanks to new cutting-edge online triage technology from Finnish-based Klinik Healthcare Solutions. Haxby Group, which manages 11 GP surgeries, has become the first in the UK to switch over to the Klinik Access online system. Patients are increasingly finding it more difficult to get hold of their GP. Haxby Group has addressed this trend by offering patients a...
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Tailormade tech: The digital primary care solution going further to create automated and localised patient flow

January 5, 2020
Ben Wood, Director of Operations & Sales at Klinik Healthcare Solutions UK explains how Klinik, the digital primary care solution is going further to create automated patient flow, which is entirely localised Healthcare tech is a lightning-paced, highly competitive, continuously metamorphosing arena where new advancements and breakthroughs are the lifeblood. Being the latest discovery is the industry zenith but a resounding success in one country that ...
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AI brings a 14 % saving on average patient treatment costs, says an Aalto University study

January 5, 2020
Aalto University conducted a study on the economic impact of using an artificial intelligence-based healthcare service. The service examined in the study was Klinik Access, developed in Finland. The cost savings generated by the use of the system is, even in international terms, a significant demonstration of the potential of artificial intelligence in making healthcare operations more efficient. Researchers at Aalto University’s HEMA Institute (the Inst...
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Meet the team: Medical excellence behind Klinik´s core solution

January 1, 2020
Solid medical expertise is the cornerstone of Klinik's medical AI. The members of Klinik’s team of doctors teach artificial intelligence how to interpret medical scenarios. The members of Klinik’s team of doctors do extraordinary work: they solve medical situations and seek ways to do things digitally. Using artificial intelligence to interpret various medical cases is a new way of doing things. This makes Klinik’s team of doctors a formidable unit. “...
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"Even our most ardent doubters have seen that demand can be successfully managed with online triage."
Martin Eades, Managing Partner
Priory Medical Group
"We understand our patients like never before. We now have data on the true demand we face in general practice. We have the tools to share that workload across the whole primary care network."
Martin Eades, Managing Partner
Priory Medical Group
"We are seeing 8,000 more patients compared to the same time last year thanks to Klinik, and doing so with the same level of resources."
Martin Eades, Managing Partner
Priory Medical Group
“The system enables our clinicians to review the information provided by patients, and provides a suggested priority level. This allows us to ensure we have the patient see the right person at the right time.”
Dr. Azhar Ali, Managing Partner
Forth Medical Group
"Together with Klinik, we have invested the energy to make it the way we want it to be, and now we are seeing the results.”
Dr Sarmad Zaidi
Roxbourne Medical Centre
“Now Klinik is in place, we don’t ever want to go back. Our reception staff feel less pressured to act according to patient expectations, and the whole team feels that they are better placed to deal with all incoming queries. We can breathe now”
Trupti Chauhan, Operations Manager
Roxbourne Medical Centre
"Now we know what the demand is, we can see what changes need to be made, and we can manage expectation and optimise the journey for every patient. We can assign the right level of resources to deal with the enquiry, and use the most expensive resource where it’s most effective."
Trupti Chauhan, Operations Manager
Roxbourne Medical Centre
“Feedback from other practices using the system was very positive, especially how responsive the company was to people’s needs.”
Dr Michael Curran, GP partner
Church Street Medical Centre
“For any other practice I would say this would make a valuable addition to the practice. In the current environment, it is becoming essential to have an efficient triage service that can assess risk and identify urgency, so that care can be given according to need, rather than demand. I would strongly recommend this to any GP practice.”
Dr Michael Curran, GP partner
Church Street Medical Centre
"With the Klinik online consultation service, we can now get the correct patient to the correct point of care in the most efficient way."
Dr Thomas Patel-Campbell
Haxby Group